W2 Phishing Scams

Especially during the tax season, everyone should be aware of the threat that phishing attacks pose to personal data. This threat also extends to entire organizations, where highly targeted phishing emails have caused large amounts of data loss and identity theft. We...

Event Wifi Best Practices

Conference and event Wi-Fi is notoriously difficult to manage and run successfully. While deploying a wireless network at a large event with thousands of users can be challenging, there are many ways to increase the odds of a running a successful wireless network.  ...

New Feature: Microsoft Teams Archiving

As of June 26th 2018, you can archive your team for posterity. Need to put a team into storage? If you’ve got a team that’s inactive, but you want to keep it around for reference or to reactivate in the future, try the new archive and restore feature. The...

Using a Paper Journal

THE SURPRISING ADVANTAGE OF USING A PAPER JOURNAL INSTEAD OF A DIGITAL ONE You’re likely already aware of the numerous science-backed advantages of writing on paper instead of a digital device. Research has shown that handwriting helps you retain more information by...

The death of long-term IT planning

Forget the 5-year plan. Knowing what mountain to climb is important, but so is staying flexible about how to get to the top. Who doesn’t love a plan, or a planner: if you follow this map, do what this step-by-step plan says, you’re guaranteed success at the end of the...

What is a Service Catalog?

An IT service catalog contains information about deliverable, contact points, and processes for requesting a service. Typically a catalog will have two views, a customer-facing view from which business users can browse and select services — and a technical view...