Critical Initiatives

Sonis Data Governance

Data governance is the overall management of the availability, usability, and integrity of data.

Security & Auditing

Increasing security & resource auditing has taken a front seat in many enterprises across the United States.

Enterprise Reporting

Data warehousing, self-service, and organizational reporting systems are the future of University reporting.

Campus Network Upgrade

The Ohio Christian University network is currently undergoing a massive network upgrade and is slated to be completed Fall 2018.

Transforming Education through Collaboration & Modernizing IT

Network stability, usable data metrics, dispersed systems, and securing University assets. The Information Technology department works to protect and innovate the University at it’s core. Our vision is to make interacting in Education as simple and cost-effective as checking scores or shopping with a smart phone.

We’re Driving Cultural Change, empowering University employees and developing training and capabilities not seen in our current systems. Ohio Christian University is a community. IT strives to support our community by sharing best practices and solve challenges across the organization, partners, educators, and students.

At peak times there are up to three times the amount of wireless devices on the University campus from just four years ago. The increase in teleconferencing, distance education options and mobile devices has far exceeded the limitations of our current networking infrastructure.

The IT Network Operations team is currently addressing the ever-increasing need of reliable, fast networking infrastructure across the University. Our primary objective is to ensure students, faculty and staff have the connectivity they need to continue teaching, learning and researching by filling coverage gaps in areas with substandard or no wireless coverage, replacing incompatible or outdated equipment and doubling the bandwidth speed from 200 to 400mb/s.

 

 

It’s time everyone has access to fresh, reliable data. Drill deeper. Ask more. Share easier.

A goal of every business is to make better business decisions than their competitors. That is where business intelligence (BI) comes in. BI turns the massive amount of data from operational systems into a format that is easy to understand, current, and correct so decisions can be made on the data.

At the center of any discussion about “data-driven decision making” there is one significant hurdle: taking large amounts of data, from disparate sources and in different formats, and transforming it into consistent, accurate and useful information. Over the next 2 years, our data initiative project implements data governance into our primary systems, data warehousing that includes historical and predictive trends. See the future.

Just five years ago, people in higher education discussed “the cloud” using the future tense. They argued over its definition, considered its possibilities, and mused about the speed of its adoption. Conversations were framed using words like “imagine” and “explore.” Visible though it was, the cloud was still on the horizon.

Today, the quotation marks have been removed. The cloud is no longer a trend to analyze, but a reality to embrace. Many University systems are housed on-site – and gives us a single point of failure. Over the next two years we will be migrating from in house systems to cloud based where possible. Read more about our plan.

Ticketing System

Jira is a fully featured service desk with self-service, automation, SLAs, and CSAT reporting. Currently being implemented for use by the Ohio Christian University IT department, users are able to submit requests with an easy-to-use portal or email and features machine learning to intelligently recommend the right service – learning from every interaction to provide a better customer service department. This initiative intends to replace the many request systems (Sonis, Spiceworks, Drupal) with a unified institution wide platform and workflow manager.

Office 365 Toolset

Microsoft Office 365 is a modern collaboration platform that provides a full-featured email system with web access, integrated calendaring, a campus contacts directory, support for mobile device access, and 50 gigabytes of email storage and 5 terabytes of document storage per account.

The recent migration of staff and faculty accounts to O365 has unified our resources and provided many tools not available before. Tools such as Microsoft ToDo, Planner and Teams increases collaboration where Forms and LearningTools invites interaction.