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Information Technology Service Catalog

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Network Upgrade

University wide network and bandwidth upgrade

Data Governance

SIS and Active Directory Data Cleanup and Governance Implementation

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Data reporting, export, & analysis.

SLA and Timelines

The service catalog showcasing Information Technology support guidelines.

Ben Johnson

Ben is from Lancaster, Ohio and has always had connections with people who attended and worked at OCU. After his post-secondary courses he made the decision to enroll in the traditional program after a lot of prayer and reflection about his future. OCU was the best option for Ben in terms of education for equipping him to serve, love, and be faithful to God. Loving technology and computers, Ben was hired in the summer of 2017. His job allows him to do a wide variety of technical support. Outside of the office he enjoys various activities from photography, playing video games and basketball, to cleaning and organizing.

What is your favorite part about working in IT at OCU?
“My favorite part about working in IT at OCU is learning new skills! I also love the people that I get to interact with on a daily basis.”

Brittany Lenz

Brittany grew up in Springfield Ohio, and heard about OCU through our camp team ministry. She runs both cross country as well as track. Hired at the beginning of September of 2019, her main role is to help students and staff with their technology needs. In her free time she enjoys running and knitting.

What is your favorite part about working in IT at OCU?
“My favorite part about working here, is definitely the people.”

Jared Bader

Jared is from Baltimore, and runs our infrastructure team as the Director of the Network Operations Center. Hired July of 2016, his team is considered tier lll support, where they work to improve the network, monitor performance and utilization and ensures University systems are operational, backed up and performing. When he’s not connecting all the things, he coaches soccer, and works on his collection of twenty-one antique John Deere tractors.

What is your favorite part about working in IT at OCU?
“I like the fact that I get to teach the younger members of Blazertech how to work in IT. Hopefully they will continue to grow their career in IT. I know the right and wrong way of doing things.”

Eric Shaner

Eric currently holds two jobs at OCU, he works concessions as well as being a support technician for Blazertech. Eric is from Harrod, Ohio. Hired in September of 2019, his job consists of helping both students and staff with their IT needs and questions. Eric currently holds a bachelor’s in accounting and is now pursuing a degree in Ministry and Business. When he is not in the office or doing homework, he enjoys working out.

What is your favorite part about working in IT at OCU?
“I enjoy helping others figure out their technical problems.”

Derek Donner

Derek is from Lebanon, Ohio. Recruited to OCU by the Track and Field team, Derek is also a support technician for Blazertech. His job mostly consists of helping both students and staff with their basic IT needs and questions. He was hired on in the beginning of September of 2019, when he is not working or training for Track and field, he likes to play Minecraft.

What is your favorite part about working in IT at OCU?
“The staff at Blazertech makes everyday super exciting:

Michael Sheets

Michael is originally from Logan, Ohio and first made connections with the IT department at OCU through his brother, who was a part of the first graduating class after Circleville Bible College was renamed to Ohio Christian University. In his position now as a Senior Systems Engineer, he ensures that the campus network is up, fast, secure, and ready to serve and empower the people that use it day in and day out.

During his free time, Michael enjoys gaming, watching TV and movies, as well as tinkering with all things computers in his home lab.

What is your favorite part about working in IT at OCU?

“To be able to use my IT skills to contribute to the mission of preparing students to serve effectively in the church and society.”

John Bocook

John grew up in Grove City, Ohio, and comes from the world of startups where you plan well and move fast. The majority of his career has been spent developing software in many different industries and leading competitive teams. Now leading the university IT department, John thrives on bringing order to chaos. When he’s not working, he’s an outdoors fanatic and you’ll usually find him with his family biking, hiking and camping.

What is your favorite part about working in IT at OCU?
“I thoroughly enjoy all the opportunities to innovate at OCU and seeing firsthand the impact our department has on the kingdom through our students.”

Jared Black

Jared is from Warren, Ohio and has been with the University since May, 2011. Currently Jared is the Production Support & Database Engineer where his job consists of solving Sonis and data issues and oversees our production environments. Outside of the office he leads a Youth Group, serves on the Church Leadership Team, and manages sound and media for NFC Church of the Nazarene. He also reads, and tinkers with computers when he is not in the woods hunting.

What is your favorite part about working in IT at OCU?
“The support of the department and the ability to grow.”

Amber Smith

Amber Smith is the IT Documentation and Training manager, SIS Administrator, and SUG (Sonis User Group) Facilitator. She is from Picayune, Mississippi, and began working for the University in July of 2016. Since then her role has grown and she now trains users in Technology, investigates issues, and provides guidance regarding SIS use and processes involving Sonis. Amber also documents processes and, develops courseware and training materials. In her free time Amber follows a healthy organic, and all natural lifestyle-constantly researching and studying new ways to make her own all natural products. She runs, ride bikes, practices yoga, hunts, and fishes, puts together jigsaw puzzles with her husband, knits hats for the homeless and infant hats for the pregnancy center, and hangs out with her family. “I’m very active in my grandchildren’s lives”

What is your favorite part about working in IT?
“The people. I love working with the staff at OCU.”

Erica Griffith

Erica grew up in Lancaster, Ohio she heard about OCU through a close friend. She was hired in October of 2019 as a support technician. Her role includes answering phone calls and helping people with their technological needs. While not at work Erica enjoys reading, or spending time with her fiancé and friends.

What is your favorite part about working in IT at OCU?
“Learning more about computers and the fellowship that occurs when there’s no phone calls”

Nathan Bennett

Nathan is a Software Developer for IT. Residing in Alama, Georgia, Nathan joined OCU in February of 2016. He has worked with John Bocook in other organizations and informed him of a great place with an opportunity to continue that trend. His role involves building new functionality in our Student Information System and improving already existing systems. He loves to spend time with his family and see new places. His weekends also include VR gaming and developing a space mystery video game.

What is your favorite part about working in IT at OCU?
“Being able to create new things for a great organization.”

Zach Hockenberry

Zach is the Assistant Director of Blazertech. Originally from Shelby, Ohio, he attended OCU as a student in 2012 and started his career in IT July of 2015 as a student worker. Over the past 3 years, Zach has grown and now manages the day to day operations of our Helpdesk. Outside of work, his biggest hobby is gaming and loves to find new ways to correct anyone who disagrees that Razor is the gamer’s brand of choice.

What is your favorite part about working in IT at OCU?
“The environment”

Joseph Roark

Joseph is our executive support technician, and oversees teleconferencing across the University. From Kingston, Ohio Joe has known people involved with OCU almost his entire life. When a position in IT opened up in November, 2016 he joined the helpdesk team and has continued to grow with the department. Besides executive support, Joe assists students, faculty, and staff with any IT issues they are having. His love for both God and IT has made OCU the perfect fit for him. Outside of work he loves to spend time with his family, friends, play basketball and video games.

What is your favorite part about working in IT at OCU?
“I love the Christian environment. I take delight in being able to help people, and BlazerTech gives me a way to do that in an IT perspective and customer service. I believe that God put this university and me here for a reason. This is a college that puts God first, and I’m proud to work here for Him.”

Austin St. Pierre

Austin is originally from Andover, Connecticut. He attended OCU as a student graduating in 2017, and was hired onto the Blazetech team as a technician in January 2019. His role here is to provide customer support. Austin loves to spend time with his family and friends, as well as watching movies, playing video games, and enjoying time in the outdoors.

What is your favorite part about working in IT at OCU?

“My favorite part about working in IT at OCU is being able to help and assist people.”

Additional Projects & Initiatives

These are completed, current and future IT projects/initiatives.


Network Infrastructure Upgrade

We double the bandwidth, then we double it once more. 


Clearinghouse Rebuild

Fix the data, fix the system.


WiFi Audit

Analyze the WiFi, improve.